1. General Provisions

We strive to provide our users with high-quality service and satisfaction. This Refund Policy outlines the conditions under which refunds for subscriptions and one-time purchases are available. We reserve the right to modify this Policy in accordance with legal requirements and internal regulations.

2. Subscription Service

2.1. Trial Period

If you utilize a trial period, you may cancel your subscription.

2.2. Limitation of Refund Rights

Refunds for digital goods and services are only possible under strictly defined conditions. We apply the following rules to protect our business from abuse and ensure fairness for all users.

2.2.1. Explicit Consent and Commencement of Services

• Explicit Consent: When purchasing or subscribing to digital goods and services, you provide explicit consent for the immediate provision of content or access to services. During the purchase or subscription process, you will be asked to confirm that you understand and accept the terms under which the right to a refund is limited after the service begins.

• Provision Conditions: If the provision of digital content began immediately with your consent (e.g., you started downloading, installing, or using the content), you forfeit the right to a refund. This rule applies even if the content was only partially used.

2.2.2. Exceptions

Refunds may be considered in the following exceptional cases:

• Technical Issues: If the content or service was provided inadequately (e.g., serious technical problems that were not resolved within a reasonable time), a refund may be possible upon confirming the issue.

• Provision Errors: If the provided content or service does not match the description or standards, a refund may be possible, provided the issue was not resolved.

2.2.3. Fraud and Abuse

We reserve the right to refuse a refund if we detect:

• Fraud: Suspected fraud, including falsified refund requests or deceit regarding service usage.

• Abuse: Repeated refund requests, using a subscription as a trial period, or other actions aimed at abusing the refund policy.

3. One-Time Purchases

Refunds for one-time purchases are possible only under the following conditions:

• Technical Issues: If the service was not provided or functioned inadequately, and the problem was not resolved within a reasonable time.

4. Policy Changes

We reserve the right to change this Refund Policy at any time. Changes take effect upon posting on our website. We recommend regularly checking this page for updates.

5. Contact Information

If you have any questions regarding our Refund Policy, please contact us.